Contact us

Fill this in and it reaches our London desk by email. If it is urgent, message us on WhatsApp instead.

WhatsApp is answered around the clock. Email is usually answered within a couple of minutes during the day and takes longer overnight.

If you are close to a deadline, message us on WhatsApp rather than email. We can tell you straight away whether we can meet the date.

The more of this you include, the faster we can quote a firm price rather than a range.

• The assignment brief or question, as a file or a photo.
• Your module handbook or marking rubric, if you have one.
• Word count, deadline, and the level you are studying at.
• The referencing style your department asks for.
• Any reading list or sources your tutor expects you to use.

Tell us what happened and quote your order reference. We will look at it and come back to you within one working day.

If your complaint is about a refund, the refund policy sets out what we cover and how long a payment takes to reach you.